Yes! We have a showroom in Marrickville, Sydney, available by appointment only. You can view available times and book online here

In Stock: Ready-to-wear dresses that can be shipped immediately.
Made to Order: Dresses made in your chosen size and colour, taking approximately 4–16 weeks to produce.

We recommend visiting at least 6 months before your event to allow time for production, alterations, and accessories.

Yes! Click “Notify Me” on the product page and enter your email to receive restock alerts.

A pre-order reserves an item that is not yet ready for dispatch. Check the delivery tab on each product page for estimated dispatch dates.

Each product page includes a size guide, fit notes, and garment measurements.

Check the style-specific size chart. If you are between sizes, we recommend sizing up. You may also contact our stylists at shop@whiterunway.com.au for personalised fit advice!

Most designers offer sizes AU 4 to AU 24, with specialised products available up to AU 30.

Yes. Fabric swatches are available for most colours. Email shop@whiterunway.com.au or check the product description for a link to the dedicated swatch page.

Australia: 1–5 business days (depending on delivery method)
International: 2–7 business days via DHL Express.

You will receive a shipment email with a tracking link once your order has been dispatched.

Yes. All parcels require a signature on delivery. If you miss the delivery, the courier will leave instructions for redelivery or collection.

We accept major credit/debit cards, PayPal, Afterpay, Zip-Pay, Apple Pay, and other secure options at checkout.

Orders are charged in the currency displayed at checkout—usually your local currency. Australian customers pay in AUD.

Yes, all intentional orders do not include duties and taxes. Please contact your local post office for more details.

Our policy varies depending on the item and whether it was purchased online or in-store. Please read our full Terms & Conditions on our Returns Page here.

You have 24 hours to change/cancel your order once you have placed it! Any changes and/or cancellations after this time frame are not accepted.

Try Before You Buy (TBYB), also known as Try with Mirra, is available for online orders only. Add up to three items with no upfront payment. Once delivered, you have 5 days to try them at home and keep only what you love. Read more about it here